Before you return your item to, make sure that your item can be returned. doesn't accept returns of the following items:

·         Items that are classified as hazardous materials or use flammable liquids or gases (contact the manufacturer directly for service, warranty, return, and refund information)

·         Computer laptops, desktops, and Kindles more than 30 days after delivery

·         Any product missing the serial number or UPC

·         Downloadable software products

·         Online subscriptions after they have been accessed

·         Gift cards (except as required by law)

·         Pay As You Go (or prepaid) phone cards (contact a local authorized dealer or the carrier directly)

·         Prepaid game cards (World of Warcraft, Xbox 360 Live, Wii Points, etc.)

·         Items purchased from sellers other than (but the seller may accept the return)

·         Some jewelry orders

·         Some health and personal care items

·         Grocery products

·         Prime Pantry products

·         Fresh flowers and live indoor plants

·         Open software

·         Items with special shipping restrictions imposed by the U.S. Department of Transportation (as indicated on the product detail page)

·         Live insects

·         Wine